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Technology

8 Tips for Keeping Your Business Safe Online

8 Tips for Keeping Your Business Safe Online

Cybercrime continues to hit the headlines with the latest stats revealing over five million instances of online fraud in the last year alone and you may even have been a victim without realising it. Indeed, one of the key methods used by virtual thieves is to steal small amounts from multiple victims, so they are rarely discovered until it is too late. And did you know, you are also responsible for your customer’s information as well, facing hefty fines if you breach the data prevention act, so it is vital to stay safe online. IT and technology move at such a fast pace and it can be confusing to keep abreast of new and emerging threats, so that’s why I have created these eight tips to keep you and your business safe in the virtual world. 1. Keep your infrastructure defence systems up-to-da... »

5 Ways Business Owners Can Protect Their WordPress Site

5 Ways Business Owners Can Protect Their WordPress Site

An estimated 23% of all websites on the internet are now hosted on the WordPress (WP) platform. And with thousands of plug-ins and templates that make it easy to create a tailored website, WP is extremely appealing to businesses. However, its accessible and the fact that anyone is free to edit its code means that security risks can be high. Lack of training and application of security precautions amongst WP users means they are increasingly becoming vulnerable to threats. WordCamp London welcomed hundreds of WP professionals last month and I was amongst the attendees, and took the opportunity to chat to WordPress experts about how users can safeguard their sites. Check your business website’s coding Phil Wylie, WP developer at ecommerce specialist, iWeb, has come across a lot of premium Wo... »

How to Increase – Not Lose – Visitors when Updating Your Business Website

How to Increase – Not Lose – Visitors when Updating Your Business Website

Redesigning a website is like buying a house: it’s exciting but it often leaves the owner desperately figuring out how to fit old stuff into a new space. In particular, progress you’ve made with keywords related to your business can be difficult to maintain from one iteration of your website to another: while changes to layout and architecture might improve how your website looks, they can also lead to a fall in your search engine rankings if you’re not careful. But it doesn’t have to be this way: the most common reason for plunging SEO value is that the overhauled website simply wasn’t built for it. Designers and developers want to concentrate on design and development; they are not expected to be well-versed in traffic, rankings, and analytics. But a few simple rules will help you mainta... »

Why is a Connected Customer Experience the Key to Success?

Why is a Connected Customer Experience the Key to Success?

A few months ago, I was shopping at a high street retailer and found a great suit, except for the fact that the jacket sleeves were too short. In order to get another ordered, the sales assistant had to call another store to determine if they had the jacket, then get me on the phone to provide the store with my information, including name, address and credit card number – even though I had a store credit card. During this transaction, a line of customers built up behind me at the checkout. Instead of having an inventory or customer information available over a computer or tablet, the company had me making a phone call like it was 1999 – frustrating me and the other customers left waiting, and costing their business valuable time and resources. The need for a single, unified record in your ... »

Hosting Your Online Business: What You Need to Know

Hosting Your Online Business: What You Need to Know

What are your business needs? Before you choose a hosting company you need to fully consider what your business actually requires from them. Whether your site is used for blogging, promotion or selling, its function will dictate the type of provider you need. From simple packages to cover basic web hosting (ideal for blogging, for example) to more high-spec hosting solutions (better for demanding e-commerce websites), it’s important to determine your goals first and work backwards from there. Does your server come with expert help Many businesses today have an online presence but this doesn’t necessarily mean their staff are all technically minded and understand the latest advances in data management. By choosing a hosting provider that offers server management, your site will be monitored... »

How Technology will Shape Your Small Business Future

How Technology will Shape Your Small Business Future

Technology has changed the way almost every area of business functions, from how employees communicate internally to customer relationship management to financial processing. There are few departments that technology hasn’t connected, simplified, enhanced or streamlined. The advent of cloud computing and its impact on the businesses in particular has been difficult to ignore. Successful businesses in this changing economy have increasingly been those that have embraced how technology has enabled mobility and given employees the flexibility to work from any location or device. And this technology-enabled flexibility is increasingly seeing workers from outside an organisation seamlessly fit in where support is needed, with research this year finding 34% of the American workforce is now freel... »

Top Five Business Intelligence Trends to be Aware of in 2015

Expert Edyta Kozek discusses how focusing on data can transform small businesses, and the top trends that will affect your business in 2015. Successfully utilising data improves a company’s bottom line. There is substantial evidence to support this claim, with retailers such as Tesco speaking out on how their successful use of data analysis has assisted them in gaining market share. Such examples serve as a powerful reminder that a focus on data can transform businesses, and it seems companies are increasingly starting to realise that business intelligence (BI) is becoming a valuable source of competitive advantage. »

Bring your own Device: How to Make the Growing Trend Work for your Small Business

Ask any IT team, and one of the biggest challenges they currently face is the smart administration of their business’ mobile devices. With a culture of mobility and remote working firmly established, the associated proliferation of Bring your own Device (BYOD) smartphones and tablets has turned classic client administration on its head. The competitive nature of today’s business environment demands that employees have the ability to work sequentially on the same project from multiple devices and with consistent access to apps, files and rights. It also means an increased complexity in managing coherent roll-outs across entire networks. And this is only the beginning of the complications. »

Enterprise Resource Planning: Could Business Management Software Be Right for Your Small Business?

Does size really matter? It’s a question that gets repeatedly bandied about in the business world; isn’t my business too small for an Enterprise Resource Planning (ERP) or financial management solution? In my experience, I find this to be a common misconception. Of course size does matter to an extent; if you’re a developing small to medium sized business it would be impractical to implement a top of the line expensive system such as Oracle or JD Edwards. »

Could an Artificial Intelligence System Be Your Business’ Next Employee?

Hiring staff is a massive decision for businesses of any size. This is particularly true when it comes to employing support staff that don’t always contribute directly to the bottom line, but provide hugely valuable assistance. It’s a service that impacts the work of executives and workers alike, but not always a position that’s in the budget. But what if you could find a way to employ automated software and devices that can help existing staff to become more productive? We are already seeing the ability of artificial intelligence (AI) to do monotonous or repetitive tasks, freeing up staff to do other, more complex and important jobs. »

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