bad sales

5 Types of Salespeople Your Business Doesn’t Need

5 Types of Salespeople Your Business Doesn’t Need

If you do a quick Google search for “how to become a more effective salesperson”, you’ll be greeted by hundreds upon hundreds of articles outlining the key habits salespeople should be adopting to ensure they hit their quotas on a consistent basis. Less common are articles exposing the negative habits that many sales professionals fall into: those that aren’t always immediately obvious, but nevertheless serve to hamper performance in the long-term. This is particularly problematic for team leaders, who may already lack visibility into the activities of their salespeople. An immediate solution is to build a deeper understanding of the different types of ineffective salespeople. Here are five of the biggest offenders, and the best ways to turn their bad habits into positive, performance-enha... »

How to Manage a Poorly Performing Salesperson

How to Manage a Poorly Performing Salesperson

For many small business managers, performance management is one of their least favourite jobs – it conjures up memories of awkward conversations, anger, defensiveness and finger pointing – situations that they would much rather avoid. But the fact is, a small business can carry no passengers – especially when it comes to sales, where poor performance can acutely impact the bottom line. However, addressing poorly performing salespeople needn’t be a headache. Done right, it should be a positive experience for both parties that ultimately results in happier staff and a more profitable business – a win/ win for both parties. The key is to follow this formulaic process, which can be replicated across all departments of the business: Defining performance Tactics for managing behaviours Your role... »