Our operations section contains a range of articles to assist small and medium business owners with the day-to-day running of their enterprise; from choosing a business premises to managing company supplies we’ve got expert advice to help you run your business efficiently.

Business Self-Assessment

Your markets Which markets, or market segments, are most profitable? What plans do you need to attack new markets? Are existing markets saturated? Who makes up your markets Your products and services Do they meet customer requirements? Which are the most profitable? What about price, service and quality issues? Your marketing effort Are your existing marketing methods right? How much do they cost? How do you target potential new customers? Your competition Who are they? What are their strengths and weaknesses? How do customers compare you and your competitors? What are your strengths and weaknesses? Your suppliers What are relationships like? Do you work with them to improve their quality of supply to your business – and thus to your customers? Finance and cashflow How does your cash... »

Business Planning

A quick guide for Chief Executives and Management teams in Small and Medium-sized Companies. This short business guide is designed to enable the management teams of small and medium-sized firms to start work right away on the preparation of a meaningful business plan. It is practical and pragmatic, encouraging the reader to use the business plan as an on-going tool – not just something to take to the bank manager when seeking additional finance. In this business advice article we discuss: What is a Business Plan? Possibly the most important question you will ask and your business will already have the answer Getting Started on your Business Plan Setting your business objectives and focusing on the practical outcomes of your plan Information Gathering for your Plan A handy list of FAQ... »

Development Coaching for Business

Why coaching matters to business Coaching is in the news. We see serious-looking ex-CEOs in the FT and bright four-colour-enthusiasm-on-legs in the media. In between there are therapists, HR professionals, sales people, the charismatic, the damaged, ‘certified’ coaches, ‘master’ coaches, ‘chartered’ coaches. Sometimes it seems like everyone and their dog is a coach. “So what’s going on and is it any use to me and my business?” The answer to this last question is “yes, almost certainly”. In this series of articles I’m going to explain exactly why coaching has emerged in the business environment; how people describe their coaching and what that means; what coaches actually do and how that generates benefits. These are al... »

Business Continuity Management

This article will introduce you to Business Continuity Management (BCM), which is a process developed to counteract systems failure. It includes a ten point disaster recovery plan. Our business advice article will guide you through: An introduction to Business Continuity Management The benefits of Business Continuity Management The 8 elements of Business Continuity Process Impact Analysis Risk Analysis Strategy Plans & Process Risk Reduction Operational Management Testing A 10 point Business Continuity management plan Further help and advice © Crown Copyright. URN 05/625; 01/05 »

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