Technology & Supply Chain Relationships with Customers & Suppliers

Further Help and Advice

Achieving best practice in your business is a key theme within DTI’s approach to business support, providing ideas and insights into how to improve performance across your business. By showing what works in other businesses, will help you see which approaches can help you, and then support you in implementation.

To access free information and publications on best practice:

  • Visit website at
  • Call the DTI Publications Orderline on 0870 150 2500 or visit

Support to implement best business practice

To get help bringing best practice to your business, contact Business Link – the national business advice service. Backed by the DTI, Business Link is an easy-to-use business support and information service, which can put you in touch with one of its network of experienced business advisers.

  • Visit the Business Link website at
  • Call Business Link on 0845 600 9 006.

Guidance on specific processes

Product development

  • Visit
  • Contact your ISP (Internet Service Provider) for more information about ADSL and your telecom services provider forinformation about phone and video conferencing.
  • Sites like and have e-collaboration guides and updates.


  • Visit
  • Chartered Institute of Supply and Purchasing


  • Visit
  • The European Foundation for Quality Management tools can be obtained from
  • Sites like www.techtarget, and have reviews of CAD/CAM technology.


  • Visit

Delivery and logistics

Customer services

  • Visit communications/customers-suppliers.htm


You can also get a range of general business advice from the following organisations:

  • England Call Business Link on 0845 600 9 006
    Visit the website at

  • Scotland Call Business Gateway on 0845 609 6611
    Visit the website at Wales

  • WalesCall Business Eye/Llygad Busnes on 08457 96 97 98
    Visit the website at

  • Northern Ireland Call Invest Northern Ireland on 028 9023 9090
    Visit the website at

Examples of products and companies included in this document do not in any way imply endorsement or recommendation by is4profit. Bear in mind that prices quoted are indicative at the time it was published.

Technology & Supply Chain Relationships with Customers & Suppliers business advice – Crown Copyright © 2004-2011
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