straight talk

Lack of Straight Talk Costs Millions for Small Businesses

Over a third (35%) of UK small business owners spend over 45 minutes a day or nearly 4 hours a week talking to suppliers, customers, colleagues and partners who don’t tell it to them straight, according to a national survey of 2,000 small business owners released today by T-Mobile. These long-winded conversations collectively cost the small business owners almost 3 million working hours a week, or over £36 million in line with the average hourly wage in the UK. As a supplier to small businesses across the UK, T-Mobile commissioned the research into Straight Talking to better understand the time pressures business owners are under and determine how they prefer to communicate in business. 86% of small business owners said they waste time every day talking to suppliers, customers, colleagues ... »