97% of Customers Not Getting Full Broadband Speed

The UK’s most comprehensive broadband speeds research reveals that the UK’s average actual fixed-line residential broadband speed has increased by over 25% over the past year from 4.1Mbit/s to 5.2Mbit/s as internet service providers (ISPs) increasingly move to offer higher speed broadband packages. Ofcom’s broadband speeds research, conducted in partnership with broadband monitoring specialists SamKnows, shows that nearly a quarter (24%) of UK fixed-line residential broadband connections had a headline or advertised speed of above ‘up to’ 10Mbit/s in May 2010, compared to just 8% in April 2009. However, the move to faster headline speeds has led to a growing gap between the actual speeds delivered and the speeds that some ISPs use to advertise their services.  Differences between headline ... »