Progressive business

Almost Half of Small Business Employees Describe Their Firm as ‘Progressive’

Survey of small and mid-sized businesses shows that ‘progressive’ companies are more concerned with employee and customer experience than financial growth Research unveiled by YouGov and Vodafone yesterday revealed that whilst only a third of respondents have seen their company’s revenue grow– 46% still describe their company as progressive. The survey, conducted with over a 1,000 small and mid-sized business employees, found that 33% witnessed financial growth within their business in the last three years – with 18% experiencing a revenue growth rate of over 20%. However, the majority did not view financial growth as a progressive businesses characteristic, with only 36% naming growth as a key indicator. Instead, businesses named good customer service (61%), employee commitment (56%), eff... »