private parcel firms

Frustrated SMEs Turn to Private Parcel Firms

Strikes and unreliability have turned the booming parcels industry into battleground for the future of mail. British firms are escalating their switch from Royal Mail to private parcel firms in frustration at growing problems with traditional deliveries. The spate of strikes before Christmas proved to be the final straw for many firms competing in a business world where failing to deliver on time can mean at best a frustrated client and at worst lost sales. The business world is increasingly relying on the internet to order parts and ship products to customers and clients, and firms can’t afford to wait for deliveries. Nor can they afford a poor reputation when their deliveries aren’t getting to their customers on time. Now private couriers are capitalising on the poor offering... »