online support

A Third of Small Businesses Seek Advice via Social Media

78% of businesses using online media rely more on social networks for business advice than traditional and professional services The latest Close Brothers Business Barometer (CBBB) has revealed almost a third of small and mid-sized businesses access advice through social media. The CBBB report, a quarterly poll that reveals the opinions of business owners and senior staff from across the UK, also found that of the business owners that use social media to seek support, 78% rely on it more than traditional methods like their accountant or legal representatives. Despite this increase in the use of social media to access advice, overall businesses remain reliant on traditional means for advice, such as a mentor or professional consultant, with half of small firms emphasising that they had not ... »