ofcom

97% of Customers Not Getting Full Broadband Speed

The UK’s most comprehensive broadband speeds research reveals that the UK’s average actual fixed-line residential broadband speed has increased by over 25% over the past year from 4.1Mbit/s to 5.2Mbit/s as internet service providers (ISPs) increasingly move to offer higher speed broadband packages. Ofcom’s broadband speeds research, conducted in partnership with broadband monitoring specialists SamKnows, shows that nearly a quarter (24%) of UK fixed-line residential broadband connections had a headline or advertised speed of above ‘up to’ 10Mbit/s in May 2010, compared to just 8% in April 2009. However, the move to faster headline speeds has led to a growing gap between the actual speeds delivered and the speeds that some ISPs use to advertise their services.  Differences between headline ... »

Most SMEs Unhappy with Broadband Speed

Most SMEs Unhappy with Broadband Speed

The Federation of Small Businesses (FSB) has called on the Government to do more to improve Internet access for small firms after finding that more than half are unhappy with their connection. According to research by the FSB, 63 % of small firms are unhappy with the speed and reliability of their connection. As the Digital Economy Bill goes through parliament, the FSB has urged the Government to add measures to improve the speed and reliability of Internet access for small firms. The Bill includes requirements for telecoms watchdog Ofcom to assess the UK’s communications infrastructure every two years, including broadband access. FSB spokeswoman, Prue Watson, said that Ofcom needed to clamp down on Internet Service Providers (ISPs) whose broadband service was slower than they had pr... »