National Computer Centre

Man screaming at computer

Email Failure Causes Stress

Unreliable email systems are causing ‘e–rage’ in three-quarters of workers, according to a new survey – and small businesses are particularly likely to suffer. A survey of 1,500 employers and staff by Internet service provider Eclipse Internet found that one in five workers has resorted to physically attacking their computers in frustration when their workplace email account has failed to function properly. “In many small businesses, email is set up and maintained by unqualified personnel,” said Eclipse Internet spokesperson Mark Thomas. “As a result, these companies are more susceptible to suffering the consequences of e–rage.” The National Computer Centre (NCC) said that better IT resourcing and management in small firms would reduce ... »