ISO 9000

A Small Business Guide to ISO 9000

A Small Business Guide to ISO 9000

ISO 9000, a series of standards for the manufacturing and service industries, can help your business greatly. Not only can you use the industry-wide standards to improve upon your own processes, you can improve your image amongst current and future customers too. If this is the first time you’ve heard of ISO 9000 – or ISO 9001, the standard against which your business will be certified – never fear. In this article we explain exactly what this set of standards is, outline the benefits it could bring to your business, and go through some of the costs entailed in setting up such a system. What is ISO 9000 and what are its benefits? Set up by the International Organisation for Standardisation (ISO), ISO 9000 is by far the most widely recognised set of quality assurance standards in the world,... »