interview

A Small Business Guide to Employer Interviewing Techniques

A Small Business Guide to Employer Interviewing Techniques

Through this series so far, we’ve defined our employee, attracted the right candidates to submit CVs, and learnt how to screen those CVs to ensure we’re only inviting the most promising candidates in to interview. Now, we need to have a strong interview technique in order to identify the best interviewee for the job, to sell our job to the best candidate, and to manage expectations of the role. As a new leader, interviewing always feels “fun”. It did for me when I first led a sales team – I couldn’t wait to get a candidate into the company meeting room and see what it was like from the other side of the interview desk. However, I was completely out of my depth that first time. Unfortunately, even after 10 or 20 years’ experience, many managers and leaders still approach interviewing as a r... »

Interview with David McHattie, CEO National Skills Academy for Hospitality

Interview with David McHattie

As the National Skills Academy for Hospitality launches it’s Smiles of Britain campaign today, we have an interview with CEO David McHattie, asking him just what a winning smile means for UK SMEs. Q: How does having a winning smile help UK small businesses? "A smile is infectious. It makes people feel at ease. It builds relationships. It builds trust. It does oil the wheels of commerce, a propensity to trust people, take their suggestions, enjoy their experience; it creates memories and a greater likelihood that people will come back and visit far more often which, in 2009, where more and more people will be holidaying at home and we’ll have international visitors enjoying the better value that the exchange rate affords them, they want things that stick in their mind. Put ... »

Interviewing

Interviewing

The most crucial part of the recruitment process, interviewing is a skill it pays to get right. A good interview will provide you with all you need to know about a candidate to allow you to make an informed decision. This article covers the planning and preparation you need to do before conducting interviews, as well as a guide to the interview process itself. You will also learn how to avoid some of the common mistakes made by employers when conducting interviews. What do I do before the interview process? The planning stage is perhaps the most essential; if you don’t prepare the interview process properly, you will end up with a slew of unsuitable candidates you will have to spend time and money wading through. Follow these steps to get it right: Establish selection criteria. Create sele... »