improve business productivity

Inefficient Processes Are the Biggest Drain on Small Firms

Inefficient Processes Are the Biggest Drain on Small Firms

Inefficient processes are the biggest drain on small business time and have the biggest negative impact on customers and employees, a survey by Planview and Loudhouse has outlined. The report, which featured over 500 businesses, found that 44% of business leaders believe dealing with inefficient processes is their top time-waster, followed by administration (43%), meetings (41%) and a lack of strategic goals (28%). 57% of business owners said ineffective processes had a negative effect on employees and 48% said it had a detrimental impact on customers. Almost all (96%) of the small businesses surveyed said they think technology helps to improve productivity. Companies with tech driven processes were over three times more confident of success than those businesses that weren’t tech-enabled.... »