Man screaming at computer

Email Failure Causes Stress

Unreliable email systems are causing ‘e–rage’ in three-quarters of workers, according to a new survey – and small businesses are particularly likely to suffer. A survey of 1,500 employers and staff by Internet service provider Eclipse Internet found that one in five workers has resorted to physically attacking their computers in frustration when their workplace email account has failed to function properly. “In many small businesses, email is set up and maintained by unqualified personnel,” said Eclipse Internet spokesperson Mark Thomas. “As a result, these companies are more susceptible to suffering the consequences of e–rage.” The National Computer Centre (NCC) said that better IT resourcing and management in small firms would reduce ... »

Rage Against The Machine

The frustration caused by PC inefficiency has prompted 1 in 5 people to hit their desk, led to almost a million broken monitors, driven 1 in 20 people to hit something so hard they hurt themselves and even resulted in just under half a million injuries. Some people have even been so enraged they have thrown their computer out the window! These are the results of a revealing new survey by KnowHow (Formerly The Tech Guys) which also tells us how much time we are wasting waiting for our computers to do the things we want them to, as well as how long it takes for us to get frustrated. The majority of people (56%) get frustrated within 10 seconds of waiting for their computer to open a file, load a website or save a document. For 1.8 million people however, as little as 2 seconds is too long to... »