Young Employees’ Approach to Email puts Business at Risk

‘Generation Gmail’ heading for office culture clash reveals new research from Mimecast Results launched today from an international research project commissioned by Mimecast® have revealed that offices are being compromised by an emerging ‘Generation Gmail’ of corporate email users. A new cohort of social media savvy employees, Generation Gmail, displays a particular frustration with corporate email restrictions, complaining that mailbox sizes are too constrained and that they will readily “work around” using personal email to be as productive and flexible as possible. The findings have revealed that corporate email users under the age of 25 are putting businesses at risk with a slapdash attitude to company intellectual property (IP) flowing outside the organisation and being stored on pub... »

Bosses demand email responses with 10 minutes

Bosses demand email responses with 10 minutes

> Show date: 16th April Show time: 2pm Whilst many might question the long-term benefits of having to ‘tweet’ every five minutes, the necessity of utilising technology and making your business mobile can no longer be dismissed. The last 12 months has witnessed an increased demand for near-immediate replies to emails and ready access to suppliers at all times. Many bosses say that if they don’t get a reply within ten minutes they will, quite simply, take their business elsewhere. The latest results of the annual Critical Response Time Index, by Vodafone reveals that for business leaders speed is of the essence when choosing a new business supplier. Whilst old relationships may have counted for something in the past, suppliers can no longer afford to rest on their laurels. ... »

Man screaming at computer

Email Failure Causes Stress

Unreliable email systems are causing ‘e–rage’ in three-quarters of workers, according to a new survey – and small businesses are particularly likely to suffer. A survey of 1,500 employers and staff by Internet service provider Eclipse Internet found that one in five workers has resorted to physically attacking their computers in frustration when their workplace email account has failed to function properly. “In many small businesses, email is set up and maintained by unqualified personnel,” said Eclipse Internet spokesperson Mark Thomas. “As a result, these companies are more susceptible to suffering the consequences of e–rage.” The National Computer Centre (NCC) said that better IT resourcing and management in small firms would reduce ... »