Early Conciliation Service

Demand for Acas Early Conciliation Service Continues to Rise

Latest statistics show Acas received just over a third more referrals for Pre Claim Conciliation (PCC) between April and December 2010 than in the whole year from April 2009 to March 2010. Over three quarters of disputes that are appropriately referred for PCC do not go on to become tribunal claims. Disputes almost always affect morale, reduce productivity and ultimately undermine growth for small businesses. To reduce the time and money businesses spend on conflict the Government has recently proposed that all potential tribunal claims are submitted to Acas for early conciliation first. Acas estimates that resolving a claim through its early conciliation service saves a business on average £5,200 when staff time and legal costs are factored in, compared to dealing with a dispute onc... »