Two Thirds of Internet Users Experience Downtime

The results from 344 respondents to readers, an impartial independent consumer information site covering broadband internet providers, reveals that almost two thirds of people in the UK have experienced an ISP service outage (downtime) during the past 12 months.’s latest survey has revealed that 64.7% have experienced anything from one to five or more periods of ISP downtime (service outages) during the past 12 months. Some 20.9% of the 64.7% total claimed to have had 5 or more periods without any service at all. ISP downtime results in broadband customers being unable to establish an internet connection and can be caused by any number of things, most of which will be outside of an end-users control. Power cuts, thunderstorms producing electrical inter... »