deal or no deal

Deal or No Deal: UK SMEs Shun Negotiations

A third of small business owners and managers do not see themselves as naturally strong negotiators, according to a survey of 1,000 small businesses by T-Mobile. In determining the factors holding them back from negotiating, the survey identified lack of time, a belief that negotiating won’t make any difference and other business priorities as key reasons. One in ten (10%) of those surveyed only try to negotiate when they are having cash flow problems. Over a third of small business leaders expect suppliers to quote an unreasonably high first price and 71% of small business leaders believe suppliers often offer better deals to large enterprises. However, many are not negotiating with their suppliers to try and secure the best deals. Indeed, 63% of those surveyed have walked away from... »