Competitive Advantage

Telecoms for Competitive Advantage

Today’s telecoms technology can do more than simply save time and money. Alongside computers, telecoms form the backbone of an efficient business. The technology allows you to talk, leave messages, hold conference calls, use the internet and handle large volumes of inbound or outbound communication quickly and professionally. You can do more and sell more, yet keep your costs down. This briefing covers: Using free and low-charge calls to attract customers. Linking offices, using broadband, leased lines and conference links. Call management, including voicemail. Call centre and telemarketing solutions. Mobile phones. Distance meetings. »

Small Business Week 2008 – Flexible Working

Today sees the third day of Small Business Week 2008 and the chosen specialist subject is "Getting a competitive advantage with flexible working" The "Getting a competitive advantage with flexible working" web seminar will dispel the myths of home working, provide tips to get started and show how businesses can maximise technology to help them work flexibly. Bill Murphy, managing director at BT Business, Erica Russell of Business Link, James Hurley, editor at Growing Business and the founder of Everywoman, Maxine Benson, will form the seminars expert panel. Watch the business seminar live from 12:30pm on Wednesday, October 15, 2008 at 12.30pm: If you can’t wait until lunchtime then feel free to see »