ISO 9001: Ensuring External Training is Effective

Employee/subcontractor training is one of the business processes that are defined in a quality management system that meets the international standard ISO 9001:2008. For any enterprise where external training of personnel is an issue a quality approach to recording outcomes has major benefits, because the cost of failure can be very high.

Another benefit is that a quality management system that meets ISO 9001:2008 can be externally certified by a nationally accredited certification authority. This always impresses customers, because it decreases their risk in placing orders. In the UK, the national accreditation service is UKAS and their ‘tick’ logo appears on all certificates issued by UKAS-accredited bodies.

Why not see what would be involved in setting up a quality management system to ISO 9001:2008 in your business? Visit to see the full range of options, from self-building using a computerised tool, through to use of full consultancy.

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