IIP (Construction, Education, Finance, Retail Sectors)

Retail Sector

“I used to think Investors in People was just for big organisations but now I know that it can help all businesses. If you’re looking to develop what you do, think seriously about working towards the Standard.”

Donna Horton, General Manager of Badgers Café

Get your business on the fast track to success.

Welcome to those working in retail sector companies and who want to find out more about Investors in People.

Number of Retail sector organisations working with Investors in People (based on SIC* code 65) 1705 as of February 2005

Retail Sector

The retail sector currently faces many challenges not least in overcoming considerable skills shortages and recruitment problems. Nationwide many retailers continue to find it a huge burden to recruit and retain good quality staff.

Investors in People can help manage these issues and build a culture of continuous improvement. By building better communication channels, individuals have a clearer understanding of their role within the organisation and how they contribute to that organisation. This leads to an increase in motivation and morale which in turn leads to greater staff retention.


Martin Beaumont, Chief Executive, The Co-operative Group:

“Gaining Investors in People recognition has been, and continues to be extremely important to us, because it underpins the values and principles that set us apart from other businesses. We have set ourselves the highest standards in meeting the needs of all our customers, and Investors in People plays a vital part in ensuring that those standards are maintained.”

Case Studies

Find out more

*standard industry classification

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