Voice Over Internet Protocol (VoIP)

What is VoIP?

VoIP, short for Voice over Internet Protocol, enables businesses to make phone calls across computer networks, providing a low cost and efficient way to complement traditional phone systems. VoIP can be used in local office networks or between sites, enabling you to integrate call handling with other parts of your business such as your website.

Using broadband, it can also deliver telephone services to remote users and home workers. Besides the term ‘Voice over IP’, you may come across:

  • internet telephony
  • IP telephony and
  • voice over broadband
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