Understanding Your Customers


Further Help & Advice

Achieving best practice in your business is a key theme within DTI’s approach to business support solutions, providing ideas and insights into how you can improve performance across your business. By showing what works in other businesses, we can help you see what can help you, and then support you in implementation.

ACHIEVING BEST PRACTICE IN YOUR BUSINESS

To access free information and publications on best practice:

SUPPORT TO IMPLEMENT BEST BUSINESS PRACTICE

To get help bringing best practice to your business, contact Business Link – the national business advice service. Backed by the DTI, Business Link is an easy-to-use business support and information service, which can put you in touch with one of its network of experienced business advisors.

MORE ON CRM

Be sure to read our dedicated CRM guide and then try;

GENERAL BUSINESS ADVICE

You can also get a range of general business advice from the following organisations:

England
Scotland
Wales
Northern Ireland
  • Call Invest Northern Ireland on 028 9023 9090
  • Visit the website at www.investni.com

Examples of products and companies included in this guide do not in any way imply endorsement or recommendation by DTI or is4profit. Bear in mind that prices quoted are indicative at the time it was published.

Published by the Department of Trade and Industry. www.dti.gov.uk
© Crown Copyright. URN 04/1724; 10/04

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