VoIP

VoIP Implementation: 4 Key Tips

VoIP Implementation: 4 Key Tips

Before you adopt VoIP (Voice over Internet Protocol), there are a number of concerns that need to be addressed. Any organisation, regardless of its size or budget, will need to think about the various aspects of VoIP and how harnessing this telecoms technology will have an impact. When formulating your implementation plan, why not keep in mind these tips to help enhance the process? Research is Key If you do not do your homework on VoIP, you could end up choosing the wrong type of solution for your business, or worse, end up being sold a product that is not suitable for your business! This not only involves looking at what benefits the technology offers, but also considering how it can be integrated with your current set-up. The good thing about VoIP is that it often has the ability to pro... »

Voice Over Internet Protocol (VoIP)

Many small businesses are faced with spiralling phone bills. One way of reducing your bills is to use your IT network for phone calls between your branches, and to use the internet for external calls. This is known as Voice over Internet Protocol (VoIP). VoIP can also dramatically improve the way you work. If you switch your phone calls to your IT network, you can merge voice and data, boosting staff productivity and enhancing customer service. As the price of high speed internet connections comes down, it’s well worth taking a fresh look at your long term plans for your phone and IT network. This business advice article is for small businesses who want to cut the cost of their phone bill. It’s also for those who want to integrate their phone system with their business applicat... »