How I Grew My Business: 6 Ingredients for Success

How I Grew My Business: 6 Ingredients for Success

I’m incredibly proud of cartridgesave.co.uk, it’s a great business to lead and the recent plaudits we have won for customer satisfaction coupled with the Sunday Times Fast Track award mean we’re on the right, er, track. I thought I’d share the six top tips that have helped me to grow the company and make it the largest online printer cartridge retailer in the UK. Being on the front line As much as I look at the business from a strategic point of view, and trust in my senior team to deliver the jobs, I’ve always maintained a keen eye on the ‘front line’. Every morning I spend 30 minutes to an hour looking through our customer service back office system reviewing returns and complaints. Where necessary I’ll listen to the recorded conversations between staff and our customers and at least onc... »

Outsourcing: 10 Top Tips for Successful Outsourcing

As businesses attempt to cut costs in the new year, many small businesses are looking at outsourcing as a means to reduce outgoings, but how can SMEs and start-ups make a success of a practice traditionally reserved for big business? Recently launched online portal OutsourceMyProject.com aims to open up the global outsourcing market to businesses of all sizes. Founders Loren Holland and Sumit Agrawal give their 10 top tips on how to make outsourcing pay. Clearly define your project and set out what you want before opening it up to proposals. Poorly defined briefs tend to attract low quality proposals and can often end up as much larger, and so much more costly, projects than anticipated. Don’t just go with the first offer. If possible get a selection of proposals from both the UK and overs... »

Small Business Outsourcing: Cut Costs, Gain Skills

More than 80% of new and small businesses have already started or would consider outsourcing parts of their business functions as they look to gain skills and cut costs, new research has revealed. The research, carried out by OutsourceMyProject.com, found that over 75% of new and small businesses believe that outsourcing will save them money and give them access to the experienced people they need to thrive. However, many (34%) struggled to find suitable suppliers and some (13%) are concerned that the level of skills, quality and experience may not be up to scratch. OutsourceMyProject.com, the brainchild of Manchester entrepreneur Loren Holland, is working to change that by offering a website to find, evaluate and manage these suppliers for small businesses. Loren Holland said: “Outs... »