Geraint Evans

A Guide to Managing Underperforming Staff

A Guide to Managing Underperforming Staff

Speaking at a recent event as part of workspace provider Avanta’s Grow Your Business programme, Russell Guest (Director at ESP Ltd) offered small businesses some valuable advice when it comes to managing underperforming staff. Outlining the typical UK workforce, Russell suggested there are three key employee types: Disciples – Your dependables; your eyes and ears in the office who have a deep understanding of your business’ values and key to future success Donkeys – A regular plodder who consistently delivers but not necessarily ambitious Terrorists – Unproductive workers rarely performing at their best, these can be difficult to manage and often cause tensions amongst other colleagues due to their inability to make valuable contributions Businesses should always look out for these ‘terror... »