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Death By Admin: 35% of Business Owners Waste Their Days Doing Paperwork

Death By Admin: 35% of Business Owners Waste Their Days Doing Paperwork

35% of UK small business owners waste the majority of their day doing admin – neglecting more important issues such as customer service, according to new research by Immervox. The Immervox UK Management Productivity study has revealed that nearly 25% of all small employers feel that planning for the future is the most important task they could be getting up to, but just 17% spend their time doing such. It’s suggested that business owners overloading themselves with paperwork is causing serious strains on their company’s performance, as 21% spend most of their time ‘resolving issues’ with less than 10% ensuring their customer service is up to scratch. When it comes to productivity, 25% feel disorganisation prevents the business from growing, followed by too much admin (18.18%), poor interna... »