Ecommerce

Consumers Rein Back Spending In January As Retail Sales Slow

Consumers Rein Back Spending In January As Retail Sales Slow

UK retailers got off to a bad start in 2017, as consumers reined in spending after the festive season. According to new research from the British Retail Consortium (BRC), although retail spending has increased 0.1% year-on-year, this represents a significant drop from the 1.7% increase in December, and is the sector’s weakest return since August 2016. Not surprisingly, consumers cutting down on non-essentials after Christmas is seen as the biggest factor – as shoppers had a traditionally quiet January. Despite consumers generally tightening their purse strings, sales of furniture rose towards the end of 2016 with spending on food rising 2% in January, while online sales jumped 8.6% as more shoppers ‘shunned the high street’ – signifying the importance of businesses selling onli... »

Offline Businesses Could Generate £8.4bn A Year If They Go Digital

Offline Businesses Could Generate £8.4bn A Year If They Go Digital

UK small businesses that don’t have an online presence could generate £8.4bn a year for the UK economy if they went digital, according to a new report by eBay. The survey of 501 small enterprise owners revealed that 23% of all small firms have no means of selling their product or services online – despite the fact they could potentially receive increased revenue of around £20,000 if they did. It’s suggested more support is needed to help smaller enterprises embrace the opportunity that ecommerce presents. According to YouGov, 23% of small firms surveyed had no website, 40% no social media accounts and 72% had no online marketplace. Despite the obvious benefits of selling to customers all over the world, 57% of businesses without a website said they had no plans to change this in 2017, citi... »

Online Selling Key To Retail Growth, Report Finds

Online Selling Key To Retail Growth, Report Finds

The key to small businesses growth is selling your products online, according to new research by Close Brothers Retail Finance. Their survey of over 500 small retailers revealed that 52% of respondents who sell over the web expect increased growth for 2017, compared to just 40% of firms who have a physical presence only. Online-sellers’ optimism is not without basis, however, as 75% of all retail growth has come through online channels since the start of the century. Despite the rapid growth of e-commence in previous years, some small businesses appear hesitant to take the leap – with 35% still without a website and 36% still not selling online. Indeed, it’s estimated such a reluctance among enterprises to adopt more mobile-friendly tech has cost UK retailers £6.6bn a year in missed sales.... »

Integrating EPoS Systems with Ecommerce

Integrating EPoS Systems with Ecommerce

Physical retail stores that want to expand their sources of sales often face problems merging multiple sales channels with their current retail system. They may attempt to deal with multiple channels by managing two or more sets of figures and they convert these data for the retail system, sometimes manually. Even worse, the retailer may create a separate order fulfilment process for each channel. This situation is both error-prone and inefficient. It can often lead to customer frustration. For instance; an item appears to be available on the business website and then shows up as “out-of-stock” at checkout time. This situation occurs because the retail shop sold the item without automatically reflecting an update to the website. In addition, delayed sales reconciliations affect... »

More Money, Less Hassle: Tips for an easier life in ecommerce

Benjamin Dyer of ecommerce specialist SellerDeck looks at how to set up your online business to minimise hassle and maximise sales. If you are a would-be entrepreneur, an existing business owner, or even a stay-at-home parent, selling online gives the potential to be a success without the headaches associated with traditional retail. A colleague of mine even suggests you can make money with your feet up! In many ways my colleague is correct, the core mechanics of any business: the marketing, providing answers to questions consumers ask, selling, taking payment and even delivery can all be automated if you are online. The good news is if something can happen online, then it can happen without your intervention. Nice and niche The first tip for an easier life is to decide what to sell and th... »

Ecommerce Sales Shows SME Sector Strong in Q4 2010

The quarterly online sales survey conducted by ecommerce specialist Actinic reports a 12% increase in revenue in the three months to 31 December 2010 when compared to the same quarter in 2009. The Q4 2010 Actinic survey of small and medium businesses selling online, also shows that the average number of orders processed by each merchant increased 10% when compared to Q4 2009. Christmas had a positive impact on the average number of orders processed with 13% more in the fourth quarter when compared to Q3 2010. In addition respondents reported their average shopping cart value increased slightly during the period from £67.30 in the fourth quarter 2009 to £68.90 in the same period in 2010. E-tailers reported that the early snow placed extra pressures on their customer service operations as pe... »

Ecommerce Site Design to Increase Sales

by Benjamin Dyer, CEO of desktop ecommerce platform SellerDeck. In my article Questions to Ask a Web Designer when Commissioning your First Ecommerce Site I detailed a number of points any prospective ecommerce merchant should be discussing with their site designer or implementer. In this piece I go a little further and explore some of the fundamentals of ecommerce design and ways to involve prospects with your site. How do you interact with your customers? This is as much a question for you the store owner as it is for the designer of your ecommerce site. The designer needs to think about interaction and getting your products to stand out from the competition. Getting your customers involved and interacting with your store will really pay off. Ways to achieve this could be as simple as in... »

Ecommerce: Web Design Questions

Questions to Ask a Web Designer when Commissioning your First Ecommerce Site Ask yourself a question; what was the last thing you bought and where did you buy it from? If you are anything like the typical consumer (me included) there is a very good chance it was bought online with one in three of us now doing the majority of our buying via a web browser. The ecommerce industry is still growing at an incredible rate. Online sales are eclipsing traditional retail with overall sales growing by nearly 5% like for like with this time last year. Don’t forget this is despite a struggling economy and retail woe from almost every corner.  So, if you are thinking about starting out with an ecommerce store, where do you start? 1. What do you want to achieve? The best starting point is to define what ... »

Ecommerce Christmas Sales: 2009 Ended on a High

Ecommerce Christmas Sales: 2009 Ended on a High

Orders up by over 50% on 2008 A survey conducted by ecommerce specialist Actinic has backed up positive predictions for prosperous online Christmas trading for 2009. In Actinic’s seventh annual Christmas poll of small and medium businesses selling online, respondents reported an average 51% increase in order volume for November and December 2009 compared with 2008 figures. The average turnover figures were also positive with a 42% increase in revenue on 2008 though growth had slowed compared to last year’s 48% over 2008. This trend highlights the increasing price sensitivity as shoppers continue to compare prices and seek out bargains . Sean McMenemy from www.arkwildlife.co.uk suggested, “In tough times, don’t cut back on advertising and marketing, potential custome... »