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VoIP Implementation: 4 Key Tips

VoIP Implementation: 4 Key Tips

December 28, 2012 Tech

Before you adopt VoIP (Voice over Internet Protocol), there are a number of concerns that need to be addressed. Any organisation, regardless of its size or budget, will need to think about the various aspects of VoIP and how harnessing this telecoms technology will have an impact. When formulating your implementation plan, why not keep in mind these tips to help enhance the process? Research is Key If you do not do your homework on VoIP, you could end up choosing the wrong type of solution for your business, or worse, end up being sold a product that is not suitable for your business! This not only involves looking at what benefits the technology offers, but also considering how it can be integrated with your current set-up. The good thing about VoIP is that it often has the ability to pro... »

3 Reasons Small Businesses Should Consider Moving to the Cloud

3 Reasons Small Businesses Should Consider Moving to the Cloud

November 9, 2012 Tech

The cloud has been quickly adopted by a number of large companies in order to streamline their operations, save money and generally make them more competitive. Several major corporations have moved entire IT infrastructures onto cloud platforms, offering services via this cutting-edge technology and generating serious revenues from it, in spite of its relatively short time on the market. Two notable examples are Manchester Airport, who have moved their web hosting to a fully managed cloud-based hosting platform, and Businesswise Solutions, who replaced their entire telephone system with a hosted cloud telephony (VoIP) system. However, it is sometimes assumed that companies at the other end of the scale, the small businesses, will be unable to take advantage of cloud computing solutions, pu... »

Using VoIP to Increase Efficiency and Reduce Costs

Using VoIP to Increase Efficiency and Reduce Costs

October 30, 2012 Tech

With a good VoIP service you can save money and improve productivity, allowing you to deal with customers and clients more effectively. The efficient elements of VoIP are multi-faceted. First, from a cost point of view, small businesses require fewer landline connections to run the required number of simultaneous extensions because VoIP uses high-bandwidth internet rather than archaic analogue connection to pass information from one end of the line to the other. This means the cost of line rental will fall and you can consolidate your voice services into a single broadband connection, depending on your requirements and the number of employees who will be using the service simultaneously. VoIP is also more efficient when it comes to handling calls, because you can initiate a whole range of ... »