Individual Savings Accounts (ISAs)

What if I have a complaint?

The first step is to take it up with your ISA manager. They will have a complaints procedure, which should be able to help you. If you are not happy with the answer you get, you can take the matter up with the Financial Ombudsman Service.

The Ombudsman Service aims to resolve individual disputes between consumers and financial firms. It is free for consumers and is an informal alternative to the courts. You can contact the Ombudsman Service by phone on 0845 080 1800 or on their website at www.financial-ombudsman.org.uk

Crown Copyright applies © 2005

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>