Intranet Guide

Implementation Checklist – Research & Analyse

Set targets

  • Set goals for your intranet – such as improving customer service, information sharing and efficiency or handling administration online.
  • Agree specific, measurable objectives – for example, the number of users, the number of processes transferred online or cost savings.

Cost benefit analysis

  • Compare the costs – of software, hardware, maintenance and training – with benefits like cost savings, improved efficiency and increased job satisfaction.

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