Handling Grievance & Discipline Procedures

Introduction

Problems with employees may arise from time to time in even the best-run businesses. Occasionally you may need to take disciplinary action against employees or deal with their grievances but it’s better to look at ways of preventing problems arising in the first place.

If problems do arise, deal with them rather than let them fester into resignations and/or tribunal claims. Disciplinary and grievance procedures should be an aid to good management.

Have clear written procedures and policies that are known and understood by all workers. Also, make sure you distinguish between discipline on conduct grounds and your procedure to improve performance – though this may eventually require disciplinary action if performance does not improve.

This guide is designed to show what you need to put in your procedures, how to handle disciplinary and grievance issues in practice, and the disciplinary action available to you.

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