Disciplinary, Dismissal & Grievance Procedures


Guidance for employers

Standard procedure

The standard three-step grievance procedure applies to almost all grievances (see the following section for exceptions).

Actions which are part of normal workplace procedures such as warnings and paid suspensions can be the subject of grievance procedures as can behaviour by colleagues. Dismissal, however, cannot be the subject of a grievance – you must deal with this as explained in Chapter 1.

There are a few exceptions to the standard procedure (see ‘When the procedures do not apply’)

The three steps are:

  1. The written statement
  2. The meeting
  3. The appeal
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