Contact Management Software


Two critical issues when considering any Contact Management Solution are portability – how well the solution works across the different business communication devices you use, and synchronisation – how well the solutions can ensure that all your devices, and staff, are working from the same information.

Most of the programs mentioned above will integrate seamlessly with e-mail programs, such as Outlook. Many will work with other programs such as accountancy and word-processing.

The following table gives you a quick guide to the portability and synchronisation specifications of each of the solutions examined.

Lotus Organiser Works with telephones, mobiles, PDAs, PCs, laptops Good with mobiles, requires EasySync Pro (£35)
for other devices
Microsoft Outlook Works with many devices such as Palms Will not sync directly with many devices without
extra software
ACT! Only works with PCs & laptops Only between users No
Maximizer Works with palms, PCs & laptop Requires extra software to sync with other users No
Goldmine Works with palms, PCs & laptops Only between users Yes
Filemaker Pro Works with palms, pocket PCs, PCs & laptops Between users and with Palms and Pocket PCs Yes
Microsoft Access Through Outlook with similar devices Will not sync directly with many devices without
extra software


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