Contact Management Software

Filemaker Pro

What is FileMaker Pro?

  • Relational database rather than contact management system per se

Who is it designed for?

  • Businesses planning to put entire inventory on contact management database to allow for accurate real-time ordering and pricing
  • Businesses with fairly complex data management requirements, eg with a complex product with many variables
  • Any company that wishes to drive its business with a relational database

Pros and cons

  • Easy to use once set up
  • Some programming needed to get things up and running
  • Supports web-based interaction – remote access of business information
  • Inexpensive, given its additional functionality
  • Changes to individual data items instantly reflected across whole database
  • Can grow with your business
  • Offers benefits besides contact management functionality – relational databases are the best way to leverage maximum value from your business data

Features

  • Programmable, ie you can write searches, reports, and scripts that the program can remember and perform again Supports XML – easy to import and export data from many other popular programs
  • Allows export of customer data, eg to a mailing house
  • Allows addition of prospects from external sources

Cost

  • c. £220 per copy
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