Robert Fenn – The British Assessment Bureau

Robert Fenn

Director of Marketing

The British Assessment Bureau

About The British Assessment Bureau

The British Assessment Bureau provides certification and training to popular ISO standards, covering quality, environmental, information security and health and safety management. They also assist in bespoke projects for clients who require a business-specific solution.

About our business expert, Robert Fenn

With Robert being responsible for the ‘customer journey’ as Director of Marketing at The British Assessment Bureau (BAB), he is experienced in winning new business and nurturing client relationships.

The company’s 99% recommendation rating and recent KEiBA customer service award inspired Robert to help other growing businesses by sharing the secrets of BAB’s success.

Like other BAB employees, Robert is a firm believer in practicing what he preaches, and so is a source of knowledge when it comes to topics including quality management, the environment and sustainability.

Robert Fenn’s Business Advice Articles

• 5 Ways Technology Can Make You Green and Save You Money
• Achieving Buy-In on Green Matters
• Easy Wins – Printing Green
• Green Office Tips
• Guide to ISO 9001
• How Going Green Makes Business Sense
• How Great Customer Service Leads to Great Success
• How to Keep your Best Employees
• Improving Client Retention
• Is it Worth Going Green?
• Obtaining Green Funding
• The Environmental Policy: The First Step Towards a Green Business
• The Top 8 Tendering Mistakes
• Using Red Tape as an Excuse? The Reality of Public Sector Tenders
• Why Businesses Should Care About Sustainability
• Will 2013 be the Year Businesses Take Information Security Seriously?
• Winning Tender: 10 Top Tips
• Writing Your First Environmental Policy

Robert’s Areas of Business Expertise

• Green Business
• Sales & Marketing

For more information

The British Assessment Bureau
30 Tower View
Kings Hill
West Malling
Kent
ME19 4UY