Age Discrimination Legislation


Case Study – B&Q

B&Q is one of the most successful home-improvement retailers in the UK, attracting three million customers each week.

There is no fixed retirement age for B&Q employees, and all employees are entitled to phased or partial retirement.

The chain takes pride in the flexibility that is applied to job roles and working arrangements. Like any business, B&Q has to consider the business case for any changes to the way it works. Phasing out retirement and actively recruiting a workforce of different ages has produced a number of benefits, including:

  • higher productivity;
  • reduced absences;
  • a reduced staff turnover; and
  • an increased business turnover.
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