Dell Small Business Excellence Awards: 10 UK Finalists
The award recognises companies using technology to better serve customers and grow. Just as Michael Dell did 25 years ago in starting his own small business, award honourees understand that listening and delivering on behalf of customers is instrumental to business success. Today, the award has expanded to 13 countries worldwide, honoured more than 370 companies, and is an important source of inspiration given today’s global economic crisis.
UK finalists receive a Dell business-class laptop, one-year membership to an Accredited Chamber of Commerce, and go on to compete for the national award.
Announced in September, the national winner will receive consulting time with Michael Dell, £15,000 in Dell technology, and a ten-year membership to an Accredited Chamber of Commerce.
Last year’s UK winner, Wiggly Wigglers, were honoured for their innovative and leadership in social media. Using tools like Facebook, podcasting and blogging, Wiggly Wigglers has grown to serve 90,000 customers worldwide while cutting their advertising budget by 80%. They also went on to win the 2008 global Dell Small Business Excellence Award – beating other national winners from around the globe.
Once named, 13 national winners selected from each participating country including Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Spain, United Kingdom and the United States will be considered for the 2009 global Dell Small Business Excellence Award worth £25,000 in Dell technology and services and benefits from global partners International Council for Small Business and Endeavour. The global winner will be announced in autumn 2009.
This year’s UK finalists represent diverse industries, size and revenues, ranging from a gold bullion trader to an online hand-tailored suit making company, from two employees to 25, and revenues from a 12 month start-up to £267M. The UK 2009 Dell Small Business Excellence Award finalists include:
- Galmarley Ltd – BullionVault, London, opened London’s gold bullion market to the world’s private investors, now controlling more gold than most of the world’s central banks.
- iComplete Limited, Swindon, run an online business services suite aimed at micro to small business, combining applications (such as CRM) with telecommunications and virtual PA services, all built from the ground up using web 2.0.
- A Suit That Fits.com, London, the world’s first online hand-tailored suit-making company. Customers can use unique web technology to individually design suits and buy them at off-the-peg prices.
- Sure Languages, Exeter, provides translations, interpreting and multi-lingual creative services such as web content and technical specifications. A network of professional linguists from around the world enable these services in over 100 languages.
- Cruise 118, Manchester, an independent cruise retail business that prides itself on offering unparalleled customer service and supplier relations by making innovative use of their IT systems.
- Europa Technologies Limited, Cobham, Surrey, a digital mapping business that works with Global Fortune 500 companies and the United Nations. Their products help companies better understand customers and markets in a geographical context.
- Significan’t (UK) Limited, London, operates a video contact centre that provides online video sign language interpreters. The company also provides video-conferencing facilities for local businesses and individuals.
- Postcode Anywhere, Worcester, a location-based services software provider, which includes route optimisation, UK and international contact address management, demographic profiling and geographic data (i.e. “Where’s my nearest…?”).
- Labels4Kids Limited, Stirling, sells a wide choice of personalised labels and stickers for children in every shape and variety. As well as iron-on labels, they offer dishwasher- and microwave-proof. Available internationally online or by mail order.
- Eastern Storage Equipment, Norwich, started out as a traditional storage equipment supply and installation business in 1975. After developing into mail order, the company now has a fully integrated IT system to improve customer service and reduce workloads.